There are two kinds of message this page covers: anything about a booking or a stay, which FlexieStays handles directly, and anything about the guide itself — a correction, an image, a listing. Both reach the same team, and both are welcome.
Bookings, stays and support
For a reservation, a stay in progress, a payment or anything to do with a FlexieStays apartment, the fastest routes are below. Support runs 8am to 5pm, every day, and the team usually replies the same day.
- Email: enquiries@flexiestays.com
- Phone: +44 7840 500157
- WhatsApp: +44 7886 309340
- Help centre: help.flexiestays.com — cancellations, date changes, payment methods and the “pay 25% now, the rest later” option are all covered there
If your question is about booking, start with the help centre. It answers most things instantly, at any hour, without waiting for a reply.
Corrections to the guide
This is the most useful message you can send about the editorial side. Opening times change, venues close, and a detail that was right last spring may not be right now.
Include the page address and what is wrong. You do not need to explain why you are telling us, and you will not be asked to prove anything. Factual corrections are treated as the priority they are, because an inaccurate guide costs its readers real time.
Venue owners
If you run a place listed on this guide and something about it is wrong, the fastest fix is to tell us directly — you are the best source for your own opening hours, address and description.
Two things worth stating plainly: listings are free and always will be, and no payment buys one or improves one. Several hundred listings here carry location data only and are marked as unwritten; if yours is one of them, sending accurate information is the quickest way for it to become a full page.
Image rights
Most photography on this guide comes from Wikimedia Commons under Creative Commons licences, and every photographer is credited at image credits. If you hold rights to an image here and want the credit corrected, the licence updated, or the photograph removed, say so and it will be done.
Follow FlexieStays
- Facebook: facebook.com/flexiestaysuk
- Instagram: instagram.com/flexiestays
- LinkedIn: linkedin.com/company/flexiestays
Company details
This guide is published by Flexie Stays Ltd (company number 15208026), registered at 557 Charminster Road, Bournemouth, England BH8 9RF. Full company and legal details, including the terms and the cancellation policy, are on the help centre.